Política de cancelación

At Elegance Boutique, we are committed to offering a curated and exclusive shopping experience. Please review our purchase and cancellation policies before completing your order.

Purchase Terms

  • All prices include Puerto Rico sales tax (IVU).

  • Orders are processed within 24–48 hours of purchase.

  • We offer free shipping on select items and promotions. This will be clearly indicated on the product page.

  • Payment plans may be available at checkout through our payment partners.

Returns & Cancellations

  • Due to the exclusive nature of our inventory, all sales are considered final unless otherwise indicated.

  • We only accept returns or exchanges in the following cases:

    • Manufacturing defect

    • Wrong item received

    • Pre-authorized return with approval from our team

  • In all cases, items must be unused, in original condition, and with tags attached.

How to Request a Return or Cancellation

To request a return or cancellation, please contact us at:
 info@eleganceboutiqueonline.com
 WhatsApp: 1-787-832-3213

We will evaluate each request individually and respond within 48 business hours.